CONTINUING COVID-19 PRECAUTIONS
Here at TouchStone Veterinary Center, human health and safety is our priority. Every person in the state of NJ is making sacrifices to protect our families, friends and neighbors, and our hospital is no exception. Our goal is to stay open to continue providing care to your pets. In order to do that, we need to take precautions to protect our clients and staff from COVID-19.
Although we are continuing to take precautions to protect everyone, we have increased our hours and services. We are seeing all wellness appointments and we are scheduling surgeries.
Please continue to help us protect you, our staff and our community by taking the following steps:
1) Stay in your car.
In accordance with social distancing guidelines, we are limiting face-to-face interaction in the exam room, and eliminating the potential for crowding in our lobby. Until further notice, our lobby is closed.
Appointments: Call our main phone number (732)970-8500 when you arrive. One of our staff members will discuss your pet’s history and concerns over the phone. We will retrieve your pet from your car, and bring them into the hospital for a physical exam. The doctor will call you to discuss a treatment plan and address any questions you may have. No treatment will be provided without your consent. After treatments are administered, your pet will be brought back out to you. Our staff will process payment for you, while you wait safely in your car.
Medications: If you need medication for your pet, please call us at (732)970-8500. We can process payment over the phone when you call, to make the pickup process faster, or we can take care of it when you arrive. When you come to the hospital to pick up your pet’s medication, please call us from the car. We will deliver your medication directly to you.
Euthanasia: This is obviously a very special case. In the unfortunate event that your pet needs end-of-life care during this time, we will not separate you from your pet. Within reason, we will allow family in the building, wearing masks, with appropriate precautions.
2) Wear a mask. We are doing our best to protect you, and we ask that you extend the same courtesy.
3) Stay home if you or someone in your household is sick.
Please help us protect our staff so that we can stay open and continue to provide veterinary care for the community. If you or someone in your household is ill, please stay home. In some cases, we may be able to provide “telemedicine” through phone discussions and emailed photos. When a visit is necessary, please ask a friend or family member to bring your pet for you. We will call you at home to discuss the exam findings and treatment plan, just as we would if you were the one waiting in the parking lot.
4) Please be patient with us!
The "curbside service" process is cumbersome, and cell phone service can be spotty in our parking lot. Our phones are as busy as ever, so please be understanding if you reach our voicemail when you call us.
We have extended our hours!
We are not yet offering evening appointments, but we are seeing appointments 6 days a week:
Mon - 9am to 5pm
Tues - 9am to 5pm
Wed - 9am to 5pm
Thurs - 9am to 5pm
Fri - 9am to 5pm
Sat - 9am to 1pm
Sun - CLOSED
Pets and COVID-19
Please visit this CDC page for the most up-to-date information:
Our knowledge of the virus in pets is still limited. The CDC’s recommendations will change as indicated as we continue to learn more about the virus.
We know there are many species who can become infected with COVID-19, including dogs and cats, but we do not yet know how much these animals play a role in transmitting the virus to people.
It is important to use good hygiene around all animals and household pets by washing your hands after handling pets, food bowls and pet waste. Do not allow any pets to lick your face, and limit contact with other people’s pets.
If you are sick, limit your contact with your own pets just as you would limit contact with the other people in your home.
Our precautions and policies will continue to change as the COVID-19 situation unfolds. Please do not hesitate to contact us with any questions or concerns.
Stay safe and healthy!
The TouchStone Family
TOUCHSTONE VETERINARY CENTER
WHO WE ARE
At Touchstone, we believe that quality care comes from understanding the animal and their caretaker on a personal level.
We also understand that your animals are more than just pets - they are an extension of your family. That’s why our team is dedicated to treating both you and your animals like our own.
COME ON IN!
Regular Business Hours:
**please see the top of this page for current hours during COVID-19 Response**
Monday: 9 a.m. - 7 p.m.
Tuesday: 9 a.m. - 5 p.m.
Wednesday: 9 a.m. - 5 p.m.
Thursday: 9 a.m. - 7 p.m.
Friday: 9 a.m. - 5 p.m.
Saturday: 9 a.m. - 1 p.m.
GET IN TOUCH
TouchStone Veterinary Center:
382 Hwy 79, Morganville, NJ 07751, USA
Phone: (732) 970-8500